Introduction
DinkAndLadder ("we", "our", or "us") operates the DinkAndLadder platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (skill level, playing preferences, location)
- Match and tournament data (scores, results, ratings)
- Club membership information
- Communications with us
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Calculate and display player ratings and rankings
- Facilitate event registration and management
- Enable club management features
- Send you notifications about events, matches, and updates
- Respond to your requests and provide customer support
- Protect against fraud and unauthorized activity
Information Sharing
We may share your information in the following circumstances:
- Public profile: Your name, rating, and match history are visible to other users as part of the platform's core functionality.
- Club organizers: When you register for events or join clubs, organizers can see your relevant information.
- Service providers: We may share information with third-party vendors who help us operate our platform.
- Legal requirements: We may disclose information when required by law or to protect our rights.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. Match history and ratings are retained to maintain the integrity of the ranking system. You may request deletion of your account, subject to our data retention obligations.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Data portability
To exercise these rights, please contact us using the information below.
Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@dinkandladder.com.